Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of pandasious.store and any purchases made from Pandasious Store.

By using this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the website or purchase products from us.

2. Store Operator

Legal business name / operator: Pandasious Store
Contact email: pandasiousstore@gmail.com

Any registered address, VAT number, company registration number, and other legally required local business disclosures should be added before publication where applicable.

3. Eligibility and Customer Responsibility

You must be legally able to enter into a binding contract in your country to use this website and place an order.

You agree to provide accurate and complete order, payment, billing, shipping, and contact information, and to update us promptly if any information changes before your order is fulfilled.

4. Products and Print-on-Demand Model

Pandasious Store sells apparel, accessories, lifestyle items, digital products, and other branded products.

Many items are produced on demand after an order is placed. Product availability, production location, materials, colors, and fulfillment partners may vary depending on the product and shipping destination.

5. Product Information, Colors, and Sizing

We aim to display product descriptions, images, colors, and sizing information as accurately as possible. However, actual colors may vary due to screen settings, lighting, production methods, fabric properties, and supplier differences.

Size charts are provided as estimates, and small manufacturing tolerances may occur.

6. Orders, Acceptance, and Cancellations

Placing an order constitutes an offer to purchase a product from us. We reserve the right, where legally permitted, to accept, reject, cancel, or limit any order for reasons including but not limited to:

• payment authorization issues

• stock or supplier availability problems

• suspected fraud or unauthorized activity

• pricing or listing errors

• shipping restrictions or delivery limitations

Because many of our products are made to order and production may begin shortly after checkout, cancellation requests or address changes cannot be guaranteed once an order has been placed.

7. Prices, Taxes, and Payment

Prices are shown in the currency displayed at checkout and may include or exclude taxes depending on your location and the store settings.

Shipping charges, taxes, duties, and additional fees may be calculated at checkout or charged separately by customs authorities or carriers where applicable.

Payment must be completed using one of the payment methods made available at checkout before your order can be processed.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timeframes are estimates only and are not guaranteed unless expressly stated otherwise. Risk and responsibility for products may transfer in accordance with applicable consumer law and carrier rules.

9. Returns, Refunds, and Statutory Rights

Returns and refunds are governed by our Return and Refund Policy.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection laws, including statutory warranty rights for defective goods and any legally required withdrawal or cancellation rights.

10. Digital Products

If we sell digital downloads, planners, guides, templates, or other digital products, access may begin immediately after purchase.

Where legally permitted, you may lose your right of withdrawal after digital delivery or access begins if you provided consent and acknowledged this consequence at checkout.

11. Medical, Wellness, and Community Disclaimer

Pandasious is a purpose-driven lifestyle and community brand. Our website, product descriptions, blog posts, emails, social media content, packaging inserts, digital products, and community materials may include discussions related to motivation, chronic illness awareness, mental wellbeing, self-care, hope, and resilience.

This content is provided for general information, encouragement, and lifestyle inspiration only. Pandasious does not provide medical advice, diagnosis, treatment, or emergency support.

Our products and content are not intended to diagnose, treat, cure, prevent, or manage any disease or health condition. Always consult a qualified healthcare professional for medical questions, symptoms, treatment decisions, medication, nutrition, exercise, mental health concerns, or emergencies.

12. Product Safety and GPSR Information

For products sold to customers in the European Union, product pages should include relevant product information, materials, warnings, care instructions where applicable, manufacturer or contact details, and responsible person details as required by the EU General Product Safety Regulation (GPSR).

If you have a product safety question, please contact us at pandasiousstore@gmail.com and include the product name and order number where applicable.

13. Intellectual Property

The Pandasious name, logo, designs, artwork, product images, text, slogans, and website content are owned by or licensed to Pandasious and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, sell, modify, or otherwise use our content for commercial purposes without our prior written permission.

14. User Content and Reviews

If you submit reviews, photos, testimonials, comments, or social media content, you confirm that you have the right to share such content and that it does not violate the rights of any third party.

Where permitted by law, you grant us a non-exclusive right to use that content for store operations, community features, marketing, and social media purposes.

You may contact us to request removal of your content where applicable and where required by law.

Pandasious Store
pandasious.store | pandasiousstore@gmail.com

15. Prohibited Use

You may not use this website for any illegal, harmful, fraudulent, abusive, infringing, or security-compromising activity.

In particular, you agree not to:

• interfere with the operation of the website

• attempt unauthorized access to any systems or accounts

• scrape the website at scale or use automated methods in a harmful way

• upload malicious code, viruses, or harmful files

• misuse checkout, discount codes, reviews, or customer support systems

• make false claims or impersonate another person

• provide misleading, false, or inaccurate order, billing, shipping, or payment information

16. Limitation of Liability

To the maximum extent permitted by law, Pandasious shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption arising out of or related to your use of the website or products.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer rights.

17. Third-Party Services and Links

Our website may use or link to third-party services, including but not limited to Shopify, payment providers, fulfillment partners, shipping and delivery companies, email platforms, social media services, analytics providers, and external websites.

We are not responsible for third-party websites or services except to the extent required by applicable law.

18. Governing Law and Disputes

The governing law and jurisdiction for these Terms should be completed before publication based on your final business location and legal structure.

If you are a consumer in the European Union, mandatory consumer protection laws in your country of residence may still apply.

Before starting a formal dispute, please contact us first so we can try to resolve the issue fairly and promptly.

19. Changes to These Terms

We may update these Terms from time to time. Any updated version will be posted on the website and will include a revised “Last updated” date.

By continuing to use the website after any changes become effective, you agree to the updated Terms where legally permitted.